Soft skills and customer service course 2026
 

FIRST EAST TRAINING CENTER (FIRST EAST)
A COMPANY SPECIALIZED IN PROVIDING DISTINGUISHED TRAINING SERVICES WITH HIGH EFFICIENCY AND PROFESSIONALISM FOR ALL GOVERNMENTAL AND PRIVATE ENTITIES.
ANNOUNCES THE START OF REGISTRATION, EMPLOYEE NOMINATIONS, AND ANNUAL CONTRACTING FOR THE LATEST TRAINING COURSES FOR THE YEAR 2026 ACROSS ALL ARAB COUNTRIES.
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(SPECIAL DISCOUNTED RATES FOR GROUP NOMINATIONS)
YOUR COURSES ARE CONDUCTED AROUND THE WORLD:
(UAE | SAUDI ARABIA | EGYPT | TURKEY | MALAYSIA | MOROCCO | LONDON | PARIS | BARCELONA | JORDAN | BAHRAIN ........)
SHORT AND LONG-TERM COURSES (5 DAYS | 10 DAYS | 1 MONTH | 3 MONTHS | 6 MONTHS)
(INDIVIDUAL TRAINING | GROUP TRAINING | IN-HOUSE TRAINING | ONLINE TRAINING)
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FOR INQUIRIES AND REGISTRATION:
TRAINING COORDINATOR IN ALL ARAB COUNTRIES
MS. NOUR ALOMARI
MOBILE | 00201107581322
EMAIL | N.ALOMARI@TRAININGFE.COM
WHATSAPP LINK | https://wa.me//00201107581322
FOR ALL TRAINING COURSES, VISIT: WWW@TRAININGFE.COM
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MARKETING, SALES AND CUSTOMER SERVICE 2026

(2) LOCATION (1) LOCATION DATE DURATION PROGRAM NAME

JANUARY
JEDDAH CAIRO 4/1/2026 5DAYS MARKETING COMMUNICATION AND MEDIA PLANNING 1
ISTANBUL RIYADH 11/1/2026 5DAYS CUSTOMER LOYALTY AND SATISFACTION MANAGEMENT 2
MALAYSIA DUBAI 18/1/2026 5DAYS PHARMACEUTICAL MARKETING 3
ALEXANDRIA DAMMAM 25/1/2026 5DAYS BASIC MARKETING AND SALES SKILLS FOR BUSINESS PROFESSIONALS 4

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FEBRUARY
SHARM EL SHEIKH DUBAI 1/2/2026 5DAYS RESOLVING WORKGROUP CONFLICTS AND HANDLING DIFFICULT PERSONALITIES 6
JEDDAH ISTANBUL 8/2/2026 5DAYS SOFT SKILLS AND CUSTOMER SERVICE 7
MALAYSIA RIYADH 15/2/2026 5DAYS CREATIVE STRATEGIES IN CUSTOMER SERVICE 8
RIYADH CAIRO 22/2/2026 5DAYS OPERATIONS MANAGEMENT, TEAM MANAGEMENT, AND CUSTOMER MANAGEMENT 9

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MARCH
ISTANBUL RIYADH 1/3/2026 5DAYS CUSTOMER SERVICE MANAGEMENT 10
MALAYSIA DUBAI 8/3/2026 5DAYS CREATING A DISTINCTIVE SERVICE CULTURE IN CUSTOMER SERVICE 11
ALEXANDRIA DAMMAM 15/3/2026 5DAYS CUSTOMER SATISFACTION AND LOYALTY 12
CAIRO ABU DHABI 22/3/2026 5DAYS CUSTOMER SERVICE DEVELOPMENT IN THE PUBLIC SECTOR 13
PARIS JEDDAH 29/3/2026 10DAYS BEST PRACTICES IN SALES MANAGEMENT 14

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APRIL
DUBAI MALAYSIA 5/4/2026 5DAYS EFFECTIVE MARKETING MANAGEMENT AND RESEARCH METHODS 15
CAIRO ABU DHABI 12/4/2026 5DAYS EFFECTIVE BRAND MANAGEMENT 16
SHARM EL SHEIKH JEDDAH 19/4/2026 5DAYS ADVANCED STRATEGIES IN MARKETING AND SALES MANAGEMENT 17
JORDAN RIYADH 26/4/2026 5DAYS COMPREHENSIVE PLAN FOR MARKETING AND COMMUNICATION AND SUCCESSFUL MEDIA PLAN PREPARATION 18

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MAY
MALAYSIA CAIRO 3/5/2026 5DAYS BASIC KNOWLEDGE IN SALES MANAGEMENT 19
SHARM EL SHEIKH DUBAI 10/5/2026 5DAYS SALES MANAGEMENT FOR SPECIALISTS 20
JEDDAH ISTANBUL 17/5/2026 5DAYS DIGITAL MARKETING SPECIALIST 21
MALAYSIA RIYADH 24/5/2026 5DAYS CALL CENTER CONSULTANT EVALUATION 22
PARIS SHARM EL SHEIKH 31/5/2026 10DAYS ADVANCED KNOWLEDGE IN SALES MANAGEMENT 23

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JUNE
JEDDAH MALAYSIA 7/6/2026 5DAYS CUSTOMER COMPLAINTS SYSTEM: A TOOL TO IMPROVE CUSTOMER SERVICE 24
CAIRO JEDDAH 14/6/2026 5DAYS CERTIFIED CUSTOMER SERVICE SPECIALIST 25
ALEXANDRIA RIYADH 21/6/2026 5DAYS DESIGNING CUSTOMER-FOCUSED STRATEGIES 26
TURKEY DUBAI 28/6/2026 5DAYS CUSTOMER EXPERIENCE SPECIALIST 27

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JULY
DUBAI MALAYSIA 5/7/2026 5DAYS FUNDAMENTALS OF QUALITY AND EXCELLENT PERFORMANCE IN CUSTOMER SERVICE 28
CAIRO ABU DHABI 12/7/2026 5DAYS SKILLS FOR HANDLING PUBLIC AND CUSTOMER COMPLAINTS 29
SHARM EL SHEIKH JEDDAH 19/7/2026 5DAYS COMPREHENSIVE MARKETING PROGRAM 30
JORDAN RIYADH 26/7/2026 5DAYS SERVICE MANAGEMENT AND EXCELLENT HANDLING OF COMPLAINTS TO ACHIEVE CUSTOMER SATISFACTION 31

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AUGUST
JORDAN DAMMAM 2/8/2026 5DAYS CUSTOMER SATISFACTION STRATEGY – 7-STAR SERVICE EXPERIENCE AND DUBAI GOVERNMENT STANDARDS 32
MOROCCO ALEXANDRIA 9/8/2026 5DAYS EXCELLENCE IN CUSTOMER AND CLIENT SERVICE 33
ABU DHABI BAHRAIN 16/8/2026 5DAYS LEADING WORKGROUPS, BUILDING INITIATIVE, AND DEVELOPING TEAM CREATIVITY 34
RIYADH MADRID 23/8/2026 5DAYS PROBLEM SOLVING AND INNOVATIVE DECISION MAKING 35
PARIS SHARM EL SHEIKH 30/8/2026 10DAYS COMPREHENSIVE SKILLS FOR CALL CENTER EMPLOYEES 36

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SEPTEMBER
JORDAN SHARM EL SHEIKH 6/9/2026 5DAYS HOW TO WRITE A PERSUASIVE ADVERTISEMENT TEXT 37
JEDDAH JEDDAH 13/9/2026 5DAYS COMMUNICATION DIPLOMACY AND ADVANCED NEGOTIATION STRATEGIES 38
ISTANBUL MALAYSIA 20/9/2026 5DAYS GLOBAL STANDARDS FOR CALL CENTER MANAGEMENT ISO 18295 39
DUBAI RIYADH 27/9/2026 5DAYS STRATEGIC MARKETING PLANNING (MODERN TOOLS AND MARKET MONITORING) 40

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OCTOBER
ALEXANDRIA BAHRAIN 4/10/2026 5DAYS PROFESSIONAL SALES REPRESENTATIVE SKILLS 41
SHARM EL SHEIKH DUBAI 11/10/2026 5DAYS MARKETING AND SELLING SHARIAH-COMPLIANT BANKING PRODUCTS 42
JEDDAH ISTANBUL 18/10/2026 5DAYS PHONE MARKETING TECHNIQUES 43
ABU DHABI JEDDAH 25/10/2026 5DAYS MARKETING INFORMATION SYSTEMS AND RESEARCH 44

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NOVEMBER
JEDDAH MALAYSIA 1/11/2026 5DAYS MODERN MARKETING STRATEGIES 45
CAIRO JEDDAH 8/11/2026 5DAYS MARKETING EXCELLENCE TO FACE CONTEMPORARY CHALLENGES 46
ALEXANDRIA RIYADH 15/11/2026 5DAYS PROFESSIONAL DIGITAL MARKETING 47
TURKEY DUBAI 22/11/2026 5DAYS PLANNING EFFECTIVE MARKETING AND ADVERTISING CAMPAIGNS 48
AMSTERDAM DUBAI 29/11/2026 10DAYS METHODS FOR MEASURING MARKETING OPPORTUNITIES IN INTERNATIONAL MARKETS 49

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DECEMBER
DUBAI MALAYSIA 6/12/2026 5DAYS EXCELLENCE IN SERVICE QUALITY AND CUSTOMER HANDLING SKILLS 50
JEDDAH BAHRAIN 13/12/2026 5DAYS INTEGRATED CUSTOMER SERVICE SYSTEM AND EXCELLENCE IN SERVICE QUALITY AND CUSTOMER HANDLING SKILLS BASED ON TOTAL QUALITY METHODOLOGY 51
ABU DHABI ALEXANDRIA 20/12/2026 5DAYS DEVELOPING LEADERSHIP AND SUPERVISORY SKILLS AND BUILDING A CUSTOMER SERVICE TEAM 52
DUBAI MALAYSIA 27/12/2026 5DAYS CUSTOMER ACQUISITION AND RETENTION POLICIES 53
RIYADH BARCELONA 27/12/2026 10DAYS CREATIVE PERFORMANCE IN CUSTOMER RELATIONSHIP STRATEGIES AND SERVICE QUALITY 54

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TO REGISTER AND OBTAIN THE SCIENTIFIC ******* OF THE COURSES, ALONG WITH SCHEDULES AND LOCATIONS,
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WHATSAPP | https://wa.me//00201107581322
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